Our cancellation policy

Since we reserve the date(s) just for you, we must take into consideration the possibility of a cancellation. Guiding is a rather seasonal job and every day is significant - more than in a “normal" job that takes place all year round. So in case of cancellation, we'll expect you to make a small payment (with your credit card).

Some people have to cancel, others might simply change their mind - whatever the reason is, we will naturally accept your cancellation. Always. What's important to us, is that you let us know as soon as possible. That's why we think it's fair to both sides that the amount will be relative to how early you cancel. For the same reason, it also depends on how many days you asked us to reserve.

  • If you cancel more than a month before the tour(s), we'll ask you to pay 50 Euro per cancelled tour/day (if you've made a deposit, we'll keep it and won't ask for anything else).

  • If it's less than one month but more than two weeks: 100 Euro per tour/day.

  • If it's less than two weeks but more than one week: 150 Euro per tour/day.

  • And finally, if it's less than a week before the tour, we'll ask you to pay 200 Euro for each tour cancelled.

We hope you'll find this cancellation policy fair. It is our goal to make it as fair as possible for both sides. If you have any suggestions for improvement, please let us know.